The following section specifies the terms and conditions for
Bake Al Arab. These terms and conditions are exclusively for use of this
1- User Privacy:
Bake Al Arab respects the privacy of its customers, business
partners, employees and job applicants and other visitors to its websites who
may choose to provide personal information. It recognizes the need for
appropriate protections and management of personal information that you provide
to it. This Privacy Statement will assist you in understanding what types of
information Bake Al Arab may collect, how that information may be used, and
with whom the information may be shared.
2- Order Placement:
Whenever you are making a customer order, you will have to
make full payment of your order. The payment can be made through phone or in
person at the outlet or even on our-website.
Bake Al Arab takes pride in its bakery items and cakes. If
you are unhappy with your order and/or purchase, immediately notify Bake Al
Arab (within 2 hours of pick-up) of your concern and return your purchased item
to it. Bake Al Arab will give you credit for the amount returned for use toward
a future purchase. All refunds will be provided as a credit to the credit card
used or an in-store credit. This in-store credit may take up to five business
days in processing. While returning your merchandise, please must bring receipt
of purchase with you.
4- Decorations and Coloring:
Bake Al Arab has employed highly skilled decorators who do
their best to match any requested color or design. However, their ability to
meet your requirements is constrained as they are dealing with icing that can
fade due to light and temperature so Bake Al Arab do not guarantee an exact
match. Moreover, due to the nature of drawings, Bake Al Arab will make its best
representation of what is requested but is again limited by the nature of the
product. Minor cropping may occur in order to fit image to cake/space available.
Moreover, copyright images or pornographic images will not be printed. Bake Al
Arab will print images as provided by the client.
5- Deals and Reduce Pricing:
All reduced prices and deals will be offered on first come
and first served basis.
Under no circumstances, Bake Al Arab will take any
responsibility of problems that may occur during the shipping process. Bake Al
Arab request customer to keep all delivered products in refrigerator. Bake Al
Arab would not take any responsibility of mishandling or any other problem that
may take after delivered the product or product which already handover to
In case of any product returns, customer is responsible to
make necessary arrangements for shipping and may also make any incidental charges
that are to be incurred in this regard.
7- Out of Stock Policy:
In order to ensure that customers receive best quality
items, Bake Al Arab prepares fresh cake items. This leads to stock fluctuation
throughout the day. If an item is out of stock for some time, Bake Al Arab will
try to prepare it at its earliest. Just in case, if it is not possible for Bake
Al Arab then it reserves the right to decline any order.
8- Information Sharing:
In connection with customers’ orders, Bake Al Arab collects,
uses and processes personal information of the client. The information received
from the client is used only for the purpose of business. This information is
used by staff members, vendors, suppliers, shipping companies and other parties
as and when required for processing your business orders.
9- Account Information:
– Bake Al Arab maintains the https://bakealarab.com Website
– United Arab Emirates is our Country of Domicile. The Laws
of the United Arab Emirates shall govern the use of the Site and the Terms of
Use, without regards to conflict of laws principals. All disputes arising in
connection therewith shall be heard only by a court of competent jurisdiction
– We accepts payment by Visa or MasterCard debit and credit
cards in AED for its products
– We will not trade with or provide any services to OFAC and
– Customer using the website who are Minor /under the age of
18 shall not register as a User of the website and shall not transact on or use
– Cardholder must retain a copy of transaction records and
Merchant policies and rules
– User is responsible for maintaining the confidentiality of
– All credit/debit cards detail and personally identifiable
information will NOT be stored, sold, shared, rented or leased to any third